your advantages:
renowned furnishing store
experienced furnishing adviser
3% discount for paying cash in advance
free delivery from 50,-Euros within Germany
low delivery costs within Europe
Do you have a question regarding the ordering process?
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1 How can I pay?
2 How much do I have to pay for shipping?
3 When will I receive my order and how is it shipped?
4 How do I encash a voucher?
5 I want to change or return an item. What and how can I change or return?
6 How will my money be refunded after returning the item?
7 Why is the item I ordered sold out?
8 I paid by cash in advance but one or all the ordered items are not available. What happens with my money?
9 You have general questions about your order?
How can I pay?
1. Paying in advance
As soon as we receive your payment, your order will be processed. Transfer your payment to the following bank account and give your order number for reference. You will find the order number in your email order confirmation.
Bank: Berliner Volksbank
Recipient: dopo domani
Reference: customer number
IBAN: DE82100900003303076025
BIC (SWIFT)-Code: BEVO DE BB
2 How much do I have to pay for shipping?
3 When will I receive my order and how is it shipped?
4 How do I encash a voucher?
5 I want to change or return an item. What and how can I change or return?
6 How will my money be refunded after returning the item?
7 Why is the item I ordered sold out?
8 I paid by cash in advance but one or all the ordered items are not available. What happens with my money?
9 You have general questions about your order?
How can I pay?
1. Paying in advance
As soon as we receive your payment, your order will be processed. Transfer your payment to the following bank account and give your order number for reference. You will find the order number in your email order confirmation.
Bank: Berliner Volksbank
Recipient: dopo domani
Reference: customer number
IBAN: DE82100900003303076025
BIC (SWIFT)-Code: BEVO DE BB
2. Payment by credit card
In order to guarantee safe online payment, we collaborate with ipayment. ipayment allows companies and consumers with credit card (VISA and MasterCard).
In order to guarantee safe online payment, we collaborate with ipayment. ipayment allows companies and consumers with credit card (VISA and MasterCard).
3. Payment via PayPal.
In order to guarantee safe online payment, we collaborate with PayPal. PayPal allows companies and consumers with an e-mail address to carry out secure and efficient payments online. PayPal manages your data and does not submit any credit card number or account information to the merchant. This means that you can pay online without having to submit your credit card or bank account details. If you want to use PayPal, you have to register once. After that you can easily pay at our or many other e- shops without providing your personal account information. Moreover, PayPal is entirely free! More infos about PayPal you can find on their website
4. Payment on delivery
Orders shipped within Germany can be paid on delivery. Please take notice of a payment on delivery fee of EUR 6,50 . Payment on delivery is only available in Germany and Austria.
How much do i have to pay for shipping?
These are the actual shipping cost and information about our logistic partners. If you have any questions about our shippingcosts please contact our service hotline at +49 30 6881329-99 or mail us at shipping at info@akadoo.de.
Please take notice: The shippingcosts are based upon weight and volume. Because all the shipping types have volume restriction we have recalculated the weight of some products, this means that the weight of these products are not their actual weight but they have been adapted because of their volume.
For aditional information please use our contact form.
When will I receive my order and how is it shipped?
1.Germany
The delivery time is noted with each article. This indicates the delivery time after we have received your payment. Shipping with our logistic partners GLS or GEL takes 1-2 days. If shipped by GLS you will get an email with tracking number after the article is committed to our logistic partner, so you can check the journey of your item.
2.Europe
The delivery time is noted with each article. This indicates the delivery time after we have received your payment. Shipping with our logistic partners GLS or GEL takes 3-5 days. If shipped by GLS you will get an email with tracking number after the article is committed to our logistic partner, so you can check the journey of your item.
If we were not able to execute an order immediately, because the item is temporarily out of stock, the delivery time will be extended accordingly. We will immediately inform you in this case. In the exceptional case of the item being definitely out of stock, we will inform you as soon as possible. Our call center agents will gladly help you in choosing a possible alternative.
How do I encash a voucher?
If you have a voucher, you can encash it during the ordering prosess by giving in the code of the voucher. You can only encash one voucher for each order.
I want to change or return an item. What and how can I change or return?
Right of cancellation: You can cancel your contract declaration within two weeks without stating the reasons in the form of a text (e.g. letter, email or by returning the item). The term begins upon the receipt of this instruction at the earliest. The timely sending of the cancellation or the item is sufficient for the observation of the cancellation term. The cancellation shall be sent to:
akadoo.de powered by dopo_domani
Arno Schneider
Kantstr. 148
10623 Berlin
Deutschland
fon.: +49 (0)30 - 6881329-99
fax: +49 (0)30 - 6881329-79
info@akadoo.de
You can also find details with respect to the right of cancellation in our email confirmation and on our invoice.
Consequences of cancellation. In the event of an effective cancellation the performances that have been received by both parties shall be returned. If you cannot entirely or only partially return the performance received or only in a poorer condition you must thus pay us compensation for lost value if necessary. In the case of items that have been given up this does not apply if the deterioration of the item can exclusively be put down to their inspection, as would, for instance, have been possible in the retail store. In other respects you can avoid the obligation to pay compensation for lost value if you does not use the item like an owner and refrain from doing anything, which would impair its value. Items that can be sent as parcels shall be returned. Items that cannot be sent as parcels shall be collected from you.
You have to bear the costs of the return shipment in the event of a return shipment from a delivery of goods where the order value amounts to up to € 40.00 in total if the goods delivered correspond with those ordered. Otherwise the return shipment shall be free of charge for you. You do not have a right of cancellation for goods produced or processed based on the customer’s specification
How will my money be refunded after returning the item?
A basic requirement to get your money refunded is a completed return form. For refunds abroad we need the IBAN & SWIFT numbers. The handling time for refunds take 2-3 days.
Why is the item I ordered sold out?
In case of a very large demand it is possible that an item is already being sold out at the time of your ordering. Our call center agents will gladly help you in choosing a possible alternative.
I paid by cash in advance but one or all the ordered items are not available. What happens with my money?
In this case you'll get your money refunded as soon as we have your bank data. If we did not receive your bank data in the ordering process, we will contact you as soon as possible.
You have general questions about your order?
In this case, please contact us by E-Mail at info@akadoo.de or call our hotline at: +49 (0)30 6881329-99 or use our contact form.
Please take notice: The shippingcosts are based upon weight and volume. Because all the shipping types have volume restriction we have recalculated the weight of some products, this means that the weight of these products are not their actual weight but they have been adapted because of their volume.
| Zone D | Weight | Partner | Costs (Incl. VAT) |
| Germany | < 10 Kilo | GLS | EUR 4,90 |
| < 20 Kilo | GLS | EUR 4,90 | |
| < 31,5 Kilo | GLS | EUR 4,90 | |
| < 50 Kilo | GEL | EUR 38,50 | |
| < 100 Kilo | GEL | EUR 58,50 | |
| > 100 Kilo | GEL | EUR 68,50 |
| Free shipping: Order value > EUR 50,- Cash on delivery: Cod fee: EUR 5,50 |
| Zone EU 1 | Weight | Partner | Costs (Incl. VAT) |
| Belgium, Denmark, France, Luxemburg, Netherlands, Austria, UK. | < 10 Kilo | GLS | EUR 14,90 |
| < 20 Kilo | GLS | EUR 14,90 | |
| < 31,5 Kilo | GLS | EUR 14,90 | |
| < 50 Kilo | GEL | EUR 48,50 | |
| < 100 Kilo | GEL | EUR 68,50 | |
| > 100 Kilo | GEL | EUR 88,50 |
| Free shipping: Order value > EUR 1500,- Cash on delivery: not available |
| Zone EU 2 | Weight | Partner | Costs (Incl. VAT) |
| Bulgaria, Cyprus, Estland, Finland, , Greece, Hungary, Ireland, Italy, Lettland, Litauen, Malta, Norway, Poland, Portugal, Rumänia, Sweden, Slowakia, Slowenia, Spain, Tschechien. | < 10 Kilo | GLS | EUR 16,90 |
| < 20 Kilo | GLS | EUR 16,90 | |
| < 31,5 Kilo | GLS | EUR 16,90 | |
| < 50 Kilo | GEL | EUR 68,50 | |
| < 100 Kilo | GEL | EUR 88,50 | |
| > 100 Kilo | GEL | EUR 108,50 |
| Free shipping: Order value > EUR 2000,- Cash on delivery: not available |
For aditional information please use our contact form.
When will I receive my order and how is it shipped?
1.Germany
The delivery time is noted with each article. This indicates the delivery time after we have received your payment. Shipping with our logistic partners GLS or GEL takes 1-2 days. If shipped by GLS you will get an email with tracking number after the article is committed to our logistic partner, so you can check the journey of your item.
2.Europe
The delivery time is noted with each article. This indicates the delivery time after we have received your payment. Shipping with our logistic partners GLS or GEL takes 3-5 days. If shipped by GLS you will get an email with tracking number after the article is committed to our logistic partner, so you can check the journey of your item.
If we were not able to execute an order immediately, because the item is temporarily out of stock, the delivery time will be extended accordingly. We will immediately inform you in this case. In the exceptional case of the item being definitely out of stock, we will inform you as soon as possible. Our call center agents will gladly help you in choosing a possible alternative.
How do I encash a voucher?
If you have a voucher, you can encash it during the ordering prosess by giving in the code of the voucher. You can only encash one voucher for each order.
I want to change or return an item. What and how can I change or return?
Right of cancellation: You can cancel your contract declaration within two weeks without stating the reasons in the form of a text (e.g. letter, email or by returning the item). The term begins upon the receipt of this instruction at the earliest. The timely sending of the cancellation or the item is sufficient for the observation of the cancellation term. The cancellation shall be sent to:
akadoo.de powered by dopo_domani
Arno Schneider
Kantstr. 148
10623 Berlin
Deutschland
fon.: +49 (0)30 - 6881329-99
fax: +49 (0)30 - 6881329-79
info@akadoo.de
You can also find details with respect to the right of cancellation in our email confirmation and on our invoice.
Consequences of cancellation. In the event of an effective cancellation the performances that have been received by both parties shall be returned. If you cannot entirely or only partially return the performance received or only in a poorer condition you must thus pay us compensation for lost value if necessary. In the case of items that have been given up this does not apply if the deterioration of the item can exclusively be put down to their inspection, as would, for instance, have been possible in the retail store. In other respects you can avoid the obligation to pay compensation for lost value if you does not use the item like an owner and refrain from doing anything, which would impair its value. Items that can be sent as parcels shall be returned. Items that cannot be sent as parcels shall be collected from you.
You have to bear the costs of the return shipment in the event of a return shipment from a delivery of goods where the order value amounts to up to € 40.00 in total if the goods delivered correspond with those ordered. Otherwise the return shipment shall be free of charge for you. You do not have a right of cancellation for goods produced or processed based on the customer’s specification
How will my money be refunded after returning the item?
A basic requirement to get your money refunded is a completed return form. For refunds abroad we need the IBAN & SWIFT numbers. The handling time for refunds take 2-3 days.
Why is the item I ordered sold out?
In case of a very large demand it is possible that an item is already being sold out at the time of your ordering. Our call center agents will gladly help you in choosing a possible alternative.
I paid by cash in advance but one or all the ordered items are not available. What happens with my money?
In this case you'll get your money refunded as soon as we have your bank data. If we did not receive your bank data in the ordering process, we will contact you as soon as possible.
You have general questions about your order?
In this case, please contact us by E-Mail at info@akadoo.de or call our hotline at: +49 (0)30 6881329-99 or use our contact form.
