your advantages:
renowned furnishing store
experienced furnishing adviser
3% discount for paying cash in advance
free delivery from 50,-Euros within Germany
low delivery costs within Europe
Do you have a question regarding the ordering process?
We accept:
about akadoo1 How can I pay?
2 How much do I have to pay for shipping?
3 When will I receive my order and how is it shipped?
4 How do I encash a voucher?
5 I want to change or return an item. What and how can I change or return?
6 How will my money be refunded after returning the item?
7 Why is the item I ordered sold out?
8 I paid by cash in advance but one or all the ordered items are not available. What happens with my money?
9 You have general questions about your order?
How can I pay?
1. Paying in advance
As soon as we receive your payment, your order will be processed. Transfer your payment to the following bank account and give your order number for reference. You will find the order number in your email order confirmation.
Bank: Berliner Volksbank
Recipient: dopo domani
Reference: customer number
IBAN: DE82100900003303076025
BIC (SWIFT)-Code: BEVO DE BB
2 How much do I have to pay for shipping?
3 When will I receive my order and how is it shipped?
4 How do I encash a voucher?
5 I want to change or return an item. What and how can I change or return?
6 How will my money be refunded after returning the item?
7 Why is the item I ordered sold out?
8 I paid by cash in advance but one or all the ordered items are not available. What happens with my money?
9 You have general questions about your order?
How can I pay?
1. Paying in advance
As soon as we receive your payment, your order will be processed. Transfer your payment to the following bank account and give your order number for reference. You will find the order number in your email order confirmation.
Bank: Berliner Volksbank
Recipient: dopo domani
Reference: customer number
IBAN: DE82100900003303076025
BIC (SWIFT)-Code: BEVO DE BB
2. Payment by credit card
In order to guarantee safe online payment, we collaborate with ipayment. ipayment allows companies and consumers with credit card (VISA and MasterCard).
In order to guarantee safe online payment, we collaborate with ipayment. ipayment allows companies and consumers with credit card (VISA and MasterCard).
3. Payment via PayPal.
In order to guarantee safe online payment, we collaborate with PayPal. PayPal allows companies and consumers with an e-mail address to carry out secure and efficient payments online. PayPal manages your data and does not submit any credit card number or account information to the merchant. This means that you can pay online without having to submit your credit card or bank account details. If you want to use PayPal, you have to register once. After that you can easily pay at our or many other e- shops without providing your personal account information. Moreover, PayPal is entirely free! More infos about PayPal you can find on their website
4. Payment on delivery
Orders shipped within Germany can be paid on delivery. Please take notice of a payment on delivery fee of EUR 6,50 . Payment on delivery is only available in Germany and Austria.
How much do i have to pay for shipping?
These are the actual shipping cost and information about our logistic partners. If you have any questions about our shippingcosts please contact our service hotline at +49 30 6881329-99 or mail us at shipping at info@akadoo.de.
Please take notice: The shippingcosts are based upon weight and volume. Because all the shipping types have volume restriction we have recalculated the weight of some products, this means that the weight of these products are not their actual weight but they have been adapted because of their volume.
For aditional information please use our contact form.
When will I receive my order and how is it shipped?
1.Germany
The delivery time is noted with each article. This indicates the delivery time after we have received your payment. Shipping with our logistic partners GLS or GEL takes 1-2 days. If shipped by GLS you will get an email with tracking number after the article is committed to our logistic partner, so you can check the journey of your item.
2.Europe
The delivery time is noted with each article. This indicates the delivery time after we have received your payment. Shipping with our logistic partners GLS or GEL takes 3-5 days. If shipped by GLS you will get an email with tracking number after the article is committed to our logistic partner, so you can check the journey of your item.
If we were not able to execute an order immediately, because the item is temporarily out of stock, the delivery time will be extended accordingly. We will immediately inform you in this case. In the exceptional case of the item being definitely out of stock, we will inform you as soon as possible. Our call center agents will gladly help you in choosing a possible alternative.
How do I encash a voucher?
If you have a voucher, you can encash it during the ordering prosess by giving in the code of the voucher. You can only encash one voucher for each order.
I want to change or return an item. What and how can I change or return?
Cancellation Policy
This is our cancellation policy for consumers. A consumer is every natural person that closes a transaction for a purpose that cannot be allocated to its independent professional or commercial activity.
Cancellation right
You have the right to cancel your contract within 30 days without stating reasons in textual form (for example letter, fax, E-Mail) or – if you receive the goods before the limit time – also by sending the goods back. The limit time starts after the reception of the policy in textual form, but not before the customer receives the goods (if the same good is sent again, not before the first good arrives) and not before our information-duties are fulfilled according to Article 246 § 2 in conjunction with § 1 Paragraph 1 and 2 EGBGB as well as our duties according to § 312g Paragraph 1 Sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To keep the cancellation rights it suffices to send the cancellation or the goods on time.
The cancellation has to be directed to:
akadoo powered by dopo_domani
Arno Schneider
Jens Wiemer
Kantstr. 148
D - 10623 Berlin
Germany
E-Mail: info@akadoo.de
Consequences of cancellation:
In case of a successful cancellation, both-sided received benefits have to be rendered and if necessary, benefits gained (e.g. interests) are to be returned. In case you are unable to reimburse either in total or partially or damaged services received (e.g. benefits), you are required to offer a compensation of equal value. This does not apply, when the deterioration of the merchandise has been detected from the usage of the goods by conventional use, overcoming the checking of the characteristics and the function. “Proving characteristics and functions” means the test of goods, as it is possible, for example in a shop. Any merchandise adapted for shipping will be returned at our risk.
You bear the constant costs of return shipping if the delivered goods accord to the demanded and if the price of the back-sending goods is less than 40€, or if the price is higher than 40€ and you have not paid or partly paid (accorded agreement) at the moment of a cancellation. Otherwise the return shipping of the goods is free for you. Not parcel-adapted goods are collected at yours. Duties for the compensation of payments must be fulfilled within 30 days. This time period begins for you with the posting of your cancellation or the goods, for us with the reception.
-- End of the cancellation policy --
Exclusion of the cancellation policy:
The cancellation right does not persist with distance contracts:
- By delivering goods that are tailor-made for the consumer.
How will my money be refunded after returning the item?
A basic requirement to get your money refunded is a completed return form. For refunds abroad we need the IBAN & SWIFT numbers. The handling time for refunds take 2-3 days.
Why is the item I ordered sold out?
In case of a very large demand it is possible that an item is already being sold out at the time of your ordering. Our call center agents will gladly help you in choosing a possible alternative.
I paid by cash in advance but one or all the ordered items are not available. What happens with my money?
In this case you'll get your money refunded as soon as we have your bank data. If we did not receive your bank data in the ordering process, we will contact you as soon as possible.
You have general questions about your order?
In this case, please contact us by E-Mail at info@akadoo.de or call our hotline at: +49 (0)30 6881329-99 or use our contact form.
Please take notice: The shippingcosts are based upon weight and volume. Because all the shipping types have volume restriction we have recalculated the weight of some products, this means that the weight of these products are not their actual weight but they have been adapted because of their volume.
| Zone D | Weight | Partner | Costs (Incl. VAT) |
| Germany | < 10 Kilo | GLS | EUR 4,90 |
| < 20 Kilo | GLS | EUR 4,90 | |
| < 31,5 Kilo | GLS | EUR 4,90 | |
| < 50 Kilo | GEL | EUR 38,50 | |
| < 100 Kilo | GEL | EUR 58,50 | |
| > 100 Kilo | GEL | EUR 68,50 |
| Free shipping: Order value > EUR 50,- Cash on delivery: Cod fee: EUR 5,50 |
| Zone EU 1 | Weight | Partner | Costs (Incl. VAT) |
| Belgium, Denmark, France, Luxemburg, Netherlands, Austria, UK. | < 10 Kilo | GLS | EUR 14,90 |
| < 20 Kilo | GLS | EUR 14,90 | |
| < 31,5 Kilo | GLS | EUR 14,90 | |
| < 50 Kilo | GEL | EUR 48,50 | |
| < 100 Kilo | GEL | EUR 68,50 | |
| > 100 Kilo | GEL | EUR 88,50 |
| Free shipping: Order value > EUR 1500,- Cash on delivery: not available |
| Zone EU 2 | Weight | Partner | Costs (Incl. VAT) |
| Bulgaria, Cyprus, Estland, Finland, , Greece, Hungary, Ireland, Italy, Lettland, Litauen, Malta, Norway, Poland, Portugal, Rumänia, Sweden, Slowakia, Slowenia, Spain, Tschechien. | < 10 Kilo | GLS | EUR 16,90 |
| < 20 Kilo | GLS | EUR 16,90 | |
| < 31,5 Kilo | GLS | EUR 16,90 | |
| < 50 Kilo | GEL | EUR 68,50 | |
| < 100 Kilo | GEL | EUR 88,50 | |
| > 100 Kilo | GEL | EUR 108,50 |
| Free shipping: Order value > EUR 2000,- Cash on delivery: not available |
For aditional information please use our contact form.
When will I receive my order and how is it shipped?
1.Germany
The delivery time is noted with each article. This indicates the delivery time after we have received your payment. Shipping with our logistic partners GLS or GEL takes 1-2 days. If shipped by GLS you will get an email with tracking number after the article is committed to our logistic partner, so you can check the journey of your item.
2.Europe
The delivery time is noted with each article. This indicates the delivery time after we have received your payment. Shipping with our logistic partners GLS or GEL takes 3-5 days. If shipped by GLS you will get an email with tracking number after the article is committed to our logistic partner, so you can check the journey of your item.
If we were not able to execute an order immediately, because the item is temporarily out of stock, the delivery time will be extended accordingly. We will immediately inform you in this case. In the exceptional case of the item being definitely out of stock, we will inform you as soon as possible. Our call center agents will gladly help you in choosing a possible alternative.
How do I encash a voucher?
If you have a voucher, you can encash it during the ordering prosess by giving in the code of the voucher. You can only encash one voucher for each order.
I want to change or return an item. What and how can I change or return?
Cancellation Policy
This is our cancellation policy for consumers. A consumer is every natural person that closes a transaction for a purpose that cannot be allocated to its independent professional or commercial activity.
Cancellation right
You have the right to cancel your contract within 30 days without stating reasons in textual form (for example letter, fax, E-Mail) or – if you receive the goods before the limit time – also by sending the goods back. The limit time starts after the reception of the policy in textual form, but not before the customer receives the goods (if the same good is sent again, not before the first good arrives) and not before our information-duties are fulfilled according to Article 246 § 2 in conjunction with § 1 Paragraph 1 and 2 EGBGB as well as our duties according to § 312g Paragraph 1 Sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To keep the cancellation rights it suffices to send the cancellation or the goods on time.
The cancellation has to be directed to:
akadoo powered by dopo_domani
Arno Schneider
Jens Wiemer
Kantstr. 148
D - 10623 Berlin
Germany
E-Mail: info@akadoo.de
Consequences of cancellation:
In case of a successful cancellation, both-sided received benefits have to be rendered and if necessary, benefits gained (e.g. interests) are to be returned. In case you are unable to reimburse either in total or partially or damaged services received (e.g. benefits), you are required to offer a compensation of equal value. This does not apply, when the deterioration of the merchandise has been detected from the usage of the goods by conventional use, overcoming the checking of the characteristics and the function. “Proving characteristics and functions” means the test of goods, as it is possible, for example in a shop. Any merchandise adapted for shipping will be returned at our risk.
You bear the constant costs of return shipping if the delivered goods accord to the demanded and if the price of the back-sending goods is less than 40€, or if the price is higher than 40€ and you have not paid or partly paid (accorded agreement) at the moment of a cancellation. Otherwise the return shipping of the goods is free for you. Not parcel-adapted goods are collected at yours. Duties for the compensation of payments must be fulfilled within 30 days. This time period begins for you with the posting of your cancellation or the goods, for us with the reception.
-- End of the cancellation policy --
Exclusion of the cancellation policy:
The cancellation right does not persist with distance contracts:
- By delivering goods that are tailor-made for the consumer.
How will my money be refunded after returning the item?
A basic requirement to get your money refunded is a completed return form. For refunds abroad we need the IBAN & SWIFT numbers. The handling time for refunds take 2-3 days.
Why is the item I ordered sold out?
In case of a very large demand it is possible that an item is already being sold out at the time of your ordering. Our call center agents will gladly help you in choosing a possible alternative.
I paid by cash in advance but one or all the ordered items are not available. What happens with my money?
In this case you'll get your money refunded as soon as we have your bank data. If we did not receive your bank data in the ordering process, we will contact you as soon as possible.
You have general questions about your order?
In this case, please contact us by E-Mail at info@akadoo.de or call our hotline at: +49 (0)30 6881329-99 or use our contact form.
